NEWSClosed for Christmas

Closed for Christmas

Key dates & support information for our UK shutdown period

Please note our UK Christmas shutdown schedule for the festive period.

Biosite Service 

  • Closing: Monday 22nd December 2025, 16:30 hrs 

  • Reopening: Friday 2nd January 2026, 08:00 hrs  

Biosite Installation 

  • Closing: Monday 22nd December 2025, 16:30 hrs 

  • Reopening: Monday 5th January 2026, 08:00 hrs  

Biosite Support  

  • Closing: Tuesday 23rd December 2025, 17:00 hrs 

  • Reopening: Friday 2nd January 2026, 08:00 hrs  

During the shutdown period, you can still log technical support tickets via support@biositesystems.com. These will be actioned when the team returns.  

CCTV 

Biosite now provides monitoring services via DSOC Alarm receiving centre, where you can reach the team via: 

  • Biosite dedicated line: 0800 058 4367 

Please ensure your assignment instructions (AI's) are up to date with correct contact details 

Thank you for your continued support – we wish you a safe and happy festive season! 

The Biosite Operations Team