Delivering the best customer experience for construction
Having our own installation, service and support teams – in addition to in-house software and hardware development – means we can deliver an end-to-end service and provide our customers with the best possible experience. We also offer additional managed services, including asset management and a fire maintenance service, to provide peace of mind around site equipment performance.
Installation and servicing
Customer service is an end-to-end process and our delivery and installation teams are a key part in ensuring all of our customers are well looked after.
Making the installation process as smooth possible for our customers is a major focus at Biosite. We have a nationwide network of engineers and our own fleet, to effectively deploy solutions on site.
Customer support and training
A dedicated Training & Implementation team facilitate initial implementation of the Biosite system, with additional refresher and in-depth training courses available, tailored to the needs of each site or customer.
A library of handy training guides are available online, with our Support Hub easily accessible and our technical support team on hand to assist with any enquiries.
