Latest News

Maintaining effective site access systems during COVID-19

Published on Friday 24th April 2020


In these unprecedented times, our adaptability means we can tailor a site safety and support solution that meets the specific needs of every site, as well as adhering to your company guidelines. Our access systems advice is to:

  • Maintain an effective access system on site to support compliance with other standard health and safety practices
  • Work in partnership with us to find a suitable means of access system – we can help you find an appropriate system that meets your company guidelines without compromising health and safety measures on site beyond hygiene best practice
  • Contact us to discuss any concerns or challenges you are facing – call us on 0121 374 2939 or email or for support


As always, we are in this together and together we will find the best solution to achieve our shared goal of keeping operatives, staff and sites safe in the battle against COVID-19.

Read the full message from our Managing Director, Dr Li Wang, here.

Access Control installation and maintenance update

Published on Friday 3rd April 2020

Biosite has resumed installation and maintenance of Access Control equipment on site, following a temporary suspension period. This action enabled us to divert our engineer resource to assist sites going into shutdown, to facilitate critical safeguarding and security measures including fire detection and CCTV.  We would like to thank our customers for their support and understanding during this period.
Our dedicated technical support and service teams remain on hand to offer you any advice and support you may need. You can call us on 0121 374 2939 or email for support or for sales enquiries.

Our Response

A message from Dr Li Wang on COVID-19

Published on Monday 23rd March 2020

As the world responds to the coronavirus (COVID-19) pandemic, I wanted to offer a message of support and solidarity in how we can work together to navigate this complex situation.

We understand the unique challenges facing construction and have been closely monitoring the response of our customers and industry bodies, alongside official government guidance.

At Biosite, we have been undertaking a series of robust measures aimed at preserving and protecting the health and safety of our employees to minimise the risk of transmission and to ensure continuity of service for you, our customers.

The vast majority of Biosite employees have been working remotely, which means that our frontline employees not able to work from home, including our Field Engineers, can keep working as long as is practical and helps us continue to play a role in keeping sites running. We have introduced even more stringent hygiene measures at our manufacturing facility, as well as adhering to official social distancing guidelines. Our visitor policy sets out clear expectations for those our employees may come into contact with and we welcome similar advice from our customers and supply partners.  

We believe that maintaining the use of access control systems on site is important, as keeping an accurate record of your workforce present will enable you to know who is on site at any given time – including operatives with critical safety or operational skills – if operative numbers are reduced.

Our service and support teams are on hand and ready to work in partnership with you to help resolve any challenges you might be facing. We are happy to provide advice and reassurance on whatever means of access control you decide is best for your particular situation and that meets your company guidelines. 

We hold daily management meetings to review the latest official guidance and our response and will continue to provide regular updates as the situation evolves, as part of our ongoing commitment to both our employees and loyal customers.

As always, we are here to help and you are always welcome to contact us with any questions you may have.

Dr Li Wang,

Managing Director

Please follow our link below for the latest government guidelines:

Official Government Coronavirus Guidelines

The use of biometric scanners

Our advice remains that any access control device or mechanism, whether it is biometric or non-biometric, needs to be treated in the same way as any hard surface or frequently touched object on site, in-line with official government guidelines.

That is in the same manner you would treat a door handle, handrail or card reader, for example. Any means of access needs to be carefully considered, whether automatic or manual, to take into account potential hygiene and social distancing implications.

Visiting a Biosite location?

In response to the coronavirus (COVID-19) pandemic, we are putting precautionary measures in place to protect the health and wellbeing of our employees, as well as considering the welfare of the various parties that we may meet. 

If you’re intending to visit a Biosite location, please read our visitor policy below before travelling.

See our visitor policy    Download our visitor declaration form

Click here to view our COVID-19 workplace risk assessment.