Please see below for our latest information and advice regarding coronavirus (COVID-19)

Access Control installation and maintenance update

Published on Friday 3rd April 2020

Biosite has resumed installation and maintenance of Access Control equipment on site, following a temporary suspension period. This action enabled us to divert our engineer resource to assist sites going into shutdown, to facilitate critical safeguarding and security measures including fire detection and CCTV.  We would like to thank our customers for their support and understanding during this period.

Our dedicated technical support and service teams remain on hand to offer you any advice and support you may need. You can call us on 0121 374 2939 or email techsupport@biositesystems.com for support or sales@biositesystems.com for sales enquiries.


Please follow our link below for the latest government guidelines:

Official Government Coronavirus Guidelines


The use of biometric scanners

Our advice remains that any access control device or mechanism, whether it is biometric or non-biometric, needs to be treated in the same way as any hard surface or frequently touched object on site, in-line with official government guidelines.

That is in the same manner you would treat a door handle, handrail or card reader, for example. Any means of access needs to be carefully considered, whether automatic or manual, to take into account potential hygiene and social distancing implications.


Visiting a Biosite location?

In response to the coronavirus (COVID-19) pandemic, we are putting precautionary measures in place to protect the health and wellbeing of our employees, as well as considering the welfare of the various parties that we may meet. 

If you’re intending to visit a Biosite location, please read our visitor policy below before travelling.

See our visitor policy

Download our visitor declaration form